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TURNED ON --- EIGHT VITAL INSIGHTS
by Roger Dow and Susan Cook. HarperBusiness, 1996

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FORWARD by Tom Peters (pxi-xvii)

PREFACE --- Long-term vitality (pxvii-xxvi)

There are eight vital insights that reveal how to achieve balance in an organization. These are the "building blocks" of long-term vitality of a "TURNED ON" organization: (pxxi)


Insight 1) Build a strong foundation (p1-40)

Insight 2) Make every customer feel special (p41-66)

Insight 3) Have the courage to set bold goals (p119-180)

Insight 4) Simplify, simplify, simplify (p95-118)

Insight 5) Make technology your servant (p119-150)

Insight 6) Measure well, act fast (p151-180)

Insight 7) Unleash the power of people (p181-242)

Insight 8) Lead with care (p243-280)


VITALITY SCORECARD (p281-288)


You can measure the long-term vitality of your organization by using the "Vitality Scoreboard" in the book!


INDEX (p293-302)

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Return to: Achievement Category Abstracts

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