5. LEADERSHIP CATEGORY ABSTRACTS
LEADERSHIP TRAINING Click on image or quick link to return to brainpower mindset index |
THE TERMS: |
A ACTIVATOR |
B BEHAVIOR |
C CONSEQUENCES |
WHAT THEY MEAN: | Plans = What a library supervisor should do BEFORE performance | Performance = What a librarian says or does | Evaluation = What a supervisor should do AFTER work is done |
EXAMPLES: |
One Minute Goal Setting
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One Minute Praisings
One Minute Reprimands
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Book Source: (One Minute Manager)
[2] FOLLOW THIS PATH --- HOW THE WORLD'S GREATEST ORGANIZATIONS
DRIVE GROWTH BY UNLEASHING HUMAN EMOTIONAL POTENTIAL
Book Source: (Follow This Path)
[3] BANISHING BUREAUCRACY IN LARGE ORGANIZATIONS
"Reinvention" is not just about reform, nor is it simply synonymous with downsizing, or privatization, or cutting waste and fraud.
Reinvention is much deeper, like changing the DNA of public organizations --- so you will habitually innovate and continually improve your organizational performance levels without having to be pushed to conform from within your organization or to change from outside your organization!
1) The Five Principles or "FIVE Cs" for successfully "reinventing" government:
[1] The "Core Strategy" --- to help you create clarity of purpose as a leader
2) The Five Strategies:
[2] The "Consequences Strategy" --- to introduce consequences for the performance of all your public employees
[3] The "Customer Strategy" --- to make public employees accountable to their customers (the public)
[4] The "Control Strategy" --- to empower your organization and your public employees to innovate; and
[5] The "Culture Strategy" --- to change the habits, hearts and minds of your public employees.
[1] Creating clarity of purpose
[2] Creating consequences for performance
[3] Putting the customer in the driver's seat
[4] Shifting control away from the top and center
[5] Creating an entrepreneurial culture
Book Source: (Banishing Bureaucracy)
[4] THE PERFORMANCE CHALLENGE IS TO RE-ALIGN PERFORMANCE
The Performance Alignment Model is the cornerstone of leadership or ("performance management"), which consists of SEVEN seperate but interrelated major steps (components) required to improve employee and organizational performance:
1) Performance Alignment Model of Leadership:
[1] Step 1: Conducting stakeholder valuation
2) Developing Leadership Effectiveness Skills --- FOUR "COMPETENCIES" of effective leaders
[2] Step 2: Improving job design
[3] Step 3: Establishing synergistic relationships
[4] Step 4: Applying performance coaching
[5] Step 5: Conducting developmental evaluations
[6] Step 6: Creating performance growth and development plans
[7] Step 7: Linking compensation and rewards
to performance growth and development
Steps 1 and 2 are the responsibility of the organization, while steps 3 through 7 are the responsibility of managers and employees!
[1] Critical reflective skills
3) Effective Leadership Depends Upon How Well Managers Link Expectations and their Inspections:
[2] Strategic thinking skills
[3] Interpersonal skills
[4] Performance-enhancing skills
Many employees fail to perform adequately or are "incompetent" because they violate three principles of work performance management:
[1] "Performance/Reward Disconnect" --- when there is a "disconnect"
In order to overcome disappointing performance, managers must link their subordinates "expectations" with their own "inspection" (see Chapter 5, Performance Coaching,
between the work performance of employees and the organization's OVERALL performance
[2] "Performance Whitewashing" --- when managers treat ALL performance "results" the SAME and fail to communicate which results are the most important!
[3] "Inspection Failure" --- when managers fail to inspect their work,
subordinate employees are left on their own to produce results that they perceive are important to the organization. Since both incompetences, failure to prioritize and failure to inspect "performance outputs," lead to the same conclusion, which is inadequate or disappointing performance and results by both managers and subordinate employees
and Chapter 6, Developmental Evaluation)
Employees must know what is important to produce and they must understand that their managers will be inspecting their "performance outputs!"
4) SEVEN COMPETENCIES OF PERFORMANCE COACHING AT WORK
[1] Synergistic Relationships
[2] Training Employees
[3] Career Counseling
[4] Confronting Performance
[5] Mentoring Employees
[6] Enhancing Employees' Self-Esteem
[7] Rewarding Performance
Book Source: (Performance Challenge)
[5] ORGANIZATION ANALYSIS --- BEYOND BUREAUCRACY LARGE ORGANIZATIONS
Book Source: (Organization Analysis)
[6] THE ASSERTIVE LIBRARIAN AS SUPERVISOR
1) What is a library supervisor?
2) Assertion and the supervisor's role
(1) Staff conflict
3) Summary
(2) Subordinates' problems
(3) Motivation
(4) Terminations
(5) Praise and criticism
(6) Upward communication
Book Source: (The Assertive Librarian)
[7] BUSINESS --- THE ULTIMATE RESOURCE
Book Source: (Business Ultimate Resource)
[8] LIBRARY MANAGER'S DESKBOOK
Given the relentless hectic pace demanded of professional librarians and library managers, very few have the luxury of reading a book from cover to cover. Recognizing this fact, the format of this "deskbook" was designed in a way that you can immediately locate the problem and quickly find effective and efficient solutions to your critical problems when managerial difficulties arise!
STEP 1--- Locating a Problem:
All 101 Questions are listed in the "Contents" section of the book.
The 101 questions are organized into 18 "Topical" Chapters. And the 18 Chapters are organized into Five Sections:
1) Communication Issues --- A section that should be consulted when interactions with staff members and patrons are more conflict-ridden and less productive than desired.
STEP 2 --- Implementing the proposed solution!
2) Professional Issues --- A section that should be consulted when questions arise about the rights and responsibilities of either professional or support staff members.
3) Employment Issues --- A section that should be consulted when you, the library manager, are in the process of screening and hiring new job applicants.
4) Personnel Issues --- A section that should be consulted when current staff members feel they are not being fairly treated or when they feel their contributions are not being adequately recognized.
5) Liability Issues --- A section that should be consulted when the library is threatened by inappropriate staff behaviors, natural disasters, health risks, or even unsocialized patrons.
Once you have located the relevant problem, answers are presented in comprehensive, understandable terms.
Lingo, jargon and abstract solutions are all avoided. Instead, the answers focus on solutions that are useful, effective, and legal.
Each solution offered has been tried and tested, and established as sound practice in the managerial literature.
STEP 3 --- PREVENTING PROBLEMS
Significantly, this book assumes that the best time to think about a problem is before it occurs!
Instead, this book also offers a "102nd" solution, which is a solution aimed at preventing problems before they arise!
It is a simple, but integrated, overview of the philosophy of "Total Quality Management." (TQM)
This management approach is introduced as a mechanism for anticipating and mitigating potential dilemmas before they escalate into problems that will require your intervention.
Therefore, Chapter 19 differs from the other chapters in the deskbook that focus on detecting and resolving problems after they occur. Instead of adopting a retrospective perspective, the "102nd Solution" is a continuous and prospective proactive strategy.
Book Source: (Library Manager's Deskbook)
[9] ABOLISHING PERFORMANCE APPRAISALS ---
WHY THEY BACKFIRE AND WHAT TO DO INSTEAD
Book Source: (Abolishing Performance Appraisals)
[10] BEN FRANKLIN'S 12 RULES OF MANAGEMENT
The "RULES" of good business amount to "applying good leadership skills!"
Franklin's 12 Rules of Management:
(1) Finish better than your beginnings
(2) All education is self-education
(3) Seek first to manage yourself, then to manage others
(4) Influence is more important than victory
(5) Work hard and watch your costs
(6) Everybody wants to appear reasonable
(7) Create your own set of values to guide your actions
(8) Incentive is everything!
(9) Create solutions for seemingly impossible problems
(10) Become a revolutionary for experimentation and change
(11) Sometimes it's better to do 1,001 small things right than only one large thing right
(12) Deliberately cultivate your reputation and legacy!
Book Source: (Ben Franklin's 12 Rules of Management)
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