BANISHING BURNOUT --- SIX STRATEGIES FOR IMPROVING YOUR RELATIONSHIP WITH WORK by Michael P. Leiter and Christina Maslach. Jossey-Bass, 2005


    ACKNOWLEDGMENTS

    This book is dedicated to the many people who completed surveys, participated in interviews or focus groups, and used the strategies in the book to improve the quality of their work life. (pix)

      1) Your job and you (p1-21)

        [1] Got burnout?

          (1) Burnout is lost energy (p2)

          (2) Burnout is lost enthusiasm (p2-3)

          (3) Burnout is lost confidence (p3)

        [2] You are not alone (p3-4)

        [3] What's going on in the world of work? (p4-9)

        [4] So what's a person to do? (p9-12)

          (1) Grin and bear "It" ["It" = Burnout] (p9-10)

          (2) Get away from "It" all (p10)

          (3) Call "It" quits (p10-11)

          (4) Set your mind straight (p11)

          (5) Figure out what "It" is all about (p11-12)

        [5] Can you make "It" better?[ (p12-14)

          [1] You can try to change yourself (p12)

          (2) You can try to change "It" (p13)

          (3) You can try to change the relationship between "It" and you (p13-14)

        [6] Six strategies for improving your relationship to "It" (p14-19)

          [1] Workload (p14-15)

          (2) Control (p15-16)

          (3) Reward (p16)

          (4) Community (p17)

          (5) Fairness (p17-18)

          (6) Values (p18-19)

        [7] How this book can help you improve your relationship (p19-21)

          Relationships are varied and complex. And the relationship you have with "It" ("burnout") is no exception. (p19)

          The following basic "four step framework" for an action plan assumes a long-term process: (p21)

            (1) Defining your problem

            (2) Setting your objectives

            (3) Taking action

            (4) Tracking your progress

      2) What is my relationship to work? (p23-32)

        My relationship with work "test" (p23-29)

          (2) Scoring (p30)

          (3) Profile (p30-32)

            1. Sample profile (p31)

            2. Using the profile (p31-32)

      3) Making a plan of action (p33-48)

        [1] Work life challenges defined (p33-34)

        [2] Four steps to take control of your work life (p34)

          By implementing the following four steps, you will be able to take control of your work life: (p34)

            (1) Defining your problem

            (2) Setting your objectives

            (3) Taking action

            (4) Tracking your progress

        [3] Step One --- Defining the problem (p34-35)

          The first step is defining your problem through a series of questions:

            (1) What area of work life is a problem? (p35-36)

            (2) What are the specific problems within that area of work life? (p34-35)

            (3) What are the specific problems within that area of work life? (p35)

            [4] Step Two --- Setting objectives (p35-37)

              (1) Make very specific choices (p36)

              (2) Be positive, be practical (p36-37)

        [5] Step Three --- Taking action

        [6] Step Four --- Tracking your progress

      4) Solving workload problems (p49-69)

      5) Solving control problems (p71-89)

      6) Solving reward problems (p91-107)

      7) Solving community problems (p109-127)

      8) Solving fariness problems (p129-147)

      9) Solving values problems (p149-165)

      10) Changing your relationship (p167-172)

    CHECKING UP (p173-182)

    WEB SITE INFORMATION (p183)

    ABOUT THE AUTHORS (185-186)

    INDEX (p187-193)


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