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ESSENTIAL MANAGER'S MANUAL by Robert Heller and Tim Hindle. DK Publishing, Inc, 1998

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INTRODUCTION (p8-13)

1) COMMUNICATING CLEARLY (p14-81)

1.1) Using "Mind Maps" --- Mind maps were devised by Tony Buzan as a way of making visual notes. To make a MIND MAP, write down a key word or phrase, or draw an image in the middle of a page.

This is the subject of the MIND MAP. As you make notes, create "branches" from this central point. Each branch can have "sub-branches" (one idea leading to another), and different branches may link to one another.

Use color and images to illustrate points and to make the MIND MAP easier to recall. (p35)

1.2) Creating a "Mind Map" --- Put the theme in the center of the page. As ideas come into your mind, print words on "branches" or lines radiating outward. Vary the size of words, and use lots of color and images since both help memory.

Link related ideas with arrows. (p35)

2) MANAGING TIME (p82-149)

3) MAKING DECISIONS (p150-217)

4) DELEGATING SUCCESSFULLY (p218-285)

5) MANAGING TEAMS (p354-421)

6) MANAGING MEETINGS (p422-489)

7) PRESENTING SUCCESSFULLY (p490-557)

8) NEGOTIATING SUCCESSFULLY (p558-625)

9) INTERVIEWING PEOPLE (p626-693)

10) MANAGING CHANGE (p694-761)

11) MINIMIZING STRESS (p762-820)

INDEX (p830-861)

ACKNOWLEDGMENTS (p862-864)

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Go to: Leadership at Work
Go to: Interactive Index

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