CAUSES OF FAILURE IN PERFORMANCE APPRAISAL AND SUPERVISION --- A GUIDE TO ANALYSIS
AND EVALUATION FOR HUMAN RESOURCES PROFESSIONALS by Joe Baker. Quorum Books, 1988
    TABLES

    PREFACE

    1) Introduction (p1-6)

    2) System evaluation (p7-14)

    3) Performance appraisal system design (p15-24)

    4) Establishing the performance standard (p25-40)

      [1] Reviewing the inputs to appraisal

      [2] Supervisor develops tentative standard

      [3] Employee develops tentative standard

      [4] Establish final performance standard

      [5] Consequences of failure

      [6] Summary

      [7] References

    5) Helping employees perform up to standard (p41-52)

      [1] Coaching and collecting information on performance

      [2] Comparing performance measures with standard

      [3] Reinforcing good performance

      [4] Identifying causes of poor performance

      [5] Removing blocks to good performance

      [6] Providing feedback to improve motivation

      [7] Consequences of failure

      [8] Summary

      [9] References

    6) Completing performance summaries (p53-64)

    7) The performance review (p65-70)

    8) Evaluating the system (p75-84)

      [1] Evaluating system design

      [2] Documenting the design

      [3] Evaluating implementation

      [4] Determine if objectives are achieved

      [5] Evaluate system outputs

      [6] Consequences of failure

      [7] Summary

      [8] References

    9) Methods of measuring performance (p85-100)

    10) Evaluating measures of performance (p101-120)

      [1] Information needed for feedback

      [2] Information needed for management decisions

      [3] Evaluating methods

      [4] Evaluating measures produced by the system

      [5] Summary

      [6] References

    11) Development needs (p121-126)

      [1] Staff responsibilities

      [2] Actions to correct discrepancies

      [3] Uses for the sstem design

    APPENDIX A --- Checklist for evaluating system design (p127-136)

    APPENDIX B --- Checklist for evaluating implementation (p137-140)

    APPENDIX C --- Checklist for evaluating achievement of objectives (p141-150)

    BIBLIOGRAPHY (p151-160)

    INDEX (p161-164)

    ABOUT THE AUTHOR (p165)

      The author, Joe Baker, has a doctorate in Educational Leadership and more than 35 years of practical experience as a manager, supervisor, trainer, teacher, and counselor.

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