2. THE CONTROL PROCESS
[1] Set Performance Standards
[2] Measure Performance
[3] Compare Performance with Standards
[4] Take Necessary Actions
Leaders are directed to implement specific "work unit objectives."
The required "legal formula" is clearly described under the acronym SMART.
Specific
Measurable
Achievable
Realistic
Time-Limited
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The necessary actions and functions relevant to the achievement of the library department's
mission objectives, and alligned with its vision, and the duty of administrators and supervisors to do accurate annual performance evaluations are to implement the SMART criteria of performance control: (page 8)
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